Adidome Residents Give ECG 14 Days to Fix Power Outages or Face Consequences

Residents and local business owners in Adidome, a community located in the Central Tongu District of the Volta Region, are calling for immediate action from the Electricity Company of Ghana (ECG) to resolve the frequent power outages that have severely impacted daily life.

The plea follows a growing number of challenges related to the area’s unreliable electricity supply.

In a recent press statement, the Assembly Member for Adidome, Guggisberg Fiagbenu, outlined the major concerns raised by both residents and businesses in the area.

One of the primary grievances is the inaccurate billing system in place, where consumers are receiving estimated bills rather than being charged based on actual usage.

This has been an ongoing issue since the Akosombo Dam spillage disaster in 2023, with locals claiming the estimated bills are significantly higher than their actual consumption.

For those who were affected by the flood disaster in 2023, the situation is even more difficult.

Many residents have not been adequately educated on how to use ECG’s virtual platform for bill payments and service requests.

Despite lodging complaints, ECG reportedly directs these individuals to use the mobile application, which many find difficult to navigate.

Another key issue raised in the statement is the lack of prior notice before power cuts.

These frequent outages have severely disrupted local businesses, with approximately 49% of business owners reporting that they are unable to operate on a daily basis due to power interruptions.

In addition, residents allege that some ECG staff members have exhibited unprofessional behavior, using inappropriate language and an unfriendly attitude when addressing customer concerns.

In response to these pressing issues, the residents of Adidome have issued a 14-day ultimatum for ECG to resolve the power outages and restore stable electricity to the area.

They have demanded that ECG provide prior notice before planned power cuts so that businesses and residents can make necessary preparations.

Furthermore, the residents are calling for ECG to conduct educational programs on how to use their virtual platforms and take disciplinary action against any staff members involved in misconduct.

The residents have made it clear that if their demands are not met within the 14-day timeframe, they will consider taking further action to ensure their concerns are addressed.

The pressure is now on ECG to act swiftly and restore confidence in their services.